申訴與下架：Facebook 盜圖投訴（完整指南）

範疇：申訴與下架｜模板：完整指南

導言 / Intro

這份指南把台灣法制、平台政策與 SUZOO 證據鏈整合成可落地的作法；策略是『先證據、後交涉；先止血、再求償』，用數據化的 72h TTR 監控成效。

This guide integrates Taiwan law, platform policy, and the SUZOO proof chain. Strategy: ‘proof first, negotiation next; stop the bleed, then seek remedies,’ tracked by 72h TTR.

證據鏈四件式

① SHA-256 指紋 ② IPFS CID ③ Polygon TX Hash ④ 相似來源矩陣；輸出 SUZOO 證據 PDF 與『證據面板』供審查人員一眼看懂來源、時序與相似度。

The 4-Piece Proof Chain ① SHA-256 hash ② IPFS CID ③ Polygon TX Hash ④ similarity matrix; export SUZOO 證據 PDF + ‘evidence panel’ so reviewers grasp provenance, timeline, and similarity at a glance.

多通道並行不互卡

平台（Instagram、Facebook、YouTube、TikTok、Shopee、露天）與基礎設施（Cloudflare/Registrar/Registry）各有審查隊列；並行送件可縮短整體等待時間，任何一處下線即可達成短期止血。

Parallel Channels Without Deadlocks Platforms (Instagram, Facebook, YouTube, TikTok, Shopee, Ruten) and infra (Cloudflare/Registrar/Registry) run separate queues; parallel filing shortens wall-clock time—any takedown achieves short-term hemorrhage control.

量化監控與 KPI

用 SUZOO 稽核日誌記錄受理編號、回覆時間、補件次數；追蹤 72h TTR、成功率、補件率，週/月報表持續優化。

Quantified Monitoring & KPIs Use SUZOO audit logs to track ticket IDs, response times, amendment cycles; monitor 72h TTR, success rate, amendment rate; iterate via weekly/monthly reports.

FAQ

  1. 要先寄信溝通嗎？

    非必要—先固證再溝通，避免早期曝露風險與資訊不對稱。

    Should I email first? Not required—seal proof first to reduce exposure and asymmetry.

  2. 能不能只打平台不打基礎設施？

    可以，但成功率和速度通常較差；建議並行以提高總體效果。

    Can I file platform-only? Yes, but success and speed are typically worse; parallel filing improves outcomes.

  3. 若遇反擊怎麼辦？

    提前備妥反通知與證據清單，按時限回應並評估個資曝露風險。

    What if they counter? Pre-prepare a counter-notice + proof pack; respond within deadlines and assess data exposure.

CTA

把本指南收進 SOP：所有上線素材『上線即上鏈』，每件作品都綁定可驗證的證據鏈與短連結。

Adopt this as SOP: ‘publish == on-chain’. Bind every asset with a verifiable proof chain and a short link.

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